Privacy Policy

1. Data Controller

Autovidal, with registered address at Carrer Gremi de Forners, 8, Polígono Son Castelló, 07009 Palma, Illes Balears, is the data controller responsible for the personal data you provide through this website (https://auto-vidal.com).

• Contact: info@auto-vidal.com · 602 43 56 48

2. Purposes of Processing

We process your personal data for the following purposes:

• Responding to your enquiries about new and used vehicles.
• Managing workshop appointments (repairs and quick service).
• Processing financing and commercial promotion requests.
• Sending commercial communications about our products and services, provided you have given express consent.
• Managing the business and contractual relationship arising from the purchase or maintenance of a vehicle.
• Improving our services and browsing experience on the website.

3. Legal Basis

The legal basis for processing your data is:

• Consent of the data subject, given when completing contact forms, workshop appointment requests, or information requests, expressly accepting this Privacy Policy.
• Performance of a contract, for customers with an active commercial relationship (purchase, financing, or after-sales service).
• Legitimate interest, for sending commercial communications about similar products to existing customers, under the terms permitted by Article 21.2 of the LSSI-CE (Spanish e-commerce law).

4. Data Processed

We only collect the data necessary for the stated purposes: first and last name, phone number, email address, and, where applicable, data relating to the vehicle of interest or the registration plate of a vehicle brought in for service.

5. Recipients

Your data will not be shared with third parties except where legally required. Technology providers offering web hosting, messaging, or CRM services may access your data as data processors, always under a data processing agreement that guarantees confidentiality and security in accordance with the GDPR.

For financing requests, your data may be shared with partner financial institutions, only with your express consent for that purpose.

6. Retention Period

Data will be kept for as long as a business relationship exists with you and, once it ends, for the legal limitation periods applicable to potential liabilities (generally up to 6 years for tax and commercial purposes). Data collected for commercial purposes will be kept until you request its deletion or withdraw your consent.

7. Your Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data when it is no longer necessary for the purposes for which it was collected.
• Request restriction of the processing of your data.
• Object to the processing of your data, in particular to commercial communications.
• Data portability to another controller, where technically feasible.
• Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You may exercise these rights by writing to Carrer Gremi de Forners, 8, Polígono Son Castelló, 07009 Palma, Illes Balears or by email to info@auto-vidal.com, attaching a copy of a document proving your identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es) if you believe your data is not being processed in accordance with the law.

8. Security Measures

Autovidal applies appropriate technical and organizational measures to guarantee the confidentiality, integrity, and availability of personal data, as required by Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

9. Policy Updates

This Privacy Policy may be modified to adapt it to legislative developments or changes in our services. The current version will always be the one published at https://auto-vidal.com.